Frequently Asked Questions (FAQ)
Where are you located?
We are located in the Plaza Pueblito at the end of Stirling Dickenson, next to La Frontera Restaurant. Big parking are in the front and we are right through the iron arches.
What do I need to bring to class?
Mats, water, towels and class accessories are provided by the studio. You are welcome to bring your own grippy studio socks.
What should I wear?
It is important for the instructor to be able to see your form during class so form fitting clothes are preferred. No loose fitting t-shirt, baggy pants or shorts. Shoes are not needed during a Mat or Reformer class but you are welcome to wear tennis shoes for the Barre class although not required. There are special socks with a grippy bottom that are often used in both Pilates or Barre classes.
For Thai massage please wear comfortable clothes that will allow movement.
How many people are allowed in class?
SMA Pilates + Barre limits 8 spaces for the Mat, Barre and Stretch classes and there are 3 spaces for Reformer classes.
How do I schedule a private or duet lesson?
Please schedule all private and duet lessons by emailing, firstname.lastname@example.org, the studio directly so we can get you set you with a custom designed lesson as well as choose an hour that is available.
What if I have an old or current injury?
Pilates is an excellent and respected way to work your way back from an injury. It is recommended to start with private sessions until the instructor clears you for class. Pilates has been found to be very beneficial to a multitude of issues and injuries. Pilates can be modified to the individual so that you are able to move in a safe and effective way all the while rehabilitating the body. Please always inform the instructor of any current injuries or past injuries.
Can I do Pilates or Barre while pregnant?
Absolutely! With clearance from your doctor, both Pilates and Barre are ideal forms of movement for pre and post natal. Both are designed with modifications for each stage of pregnancy including the post natal and have been shown to help alleviate lower back pain, increase energy and relieve stress. Pilates will help strengthen the crucial pelvic floor muscles that are need for labor as well to prevent post natal issues.
Do I need to sign up beforehand? Cancellation?
Yes. SMA Pilates + Barre is a small boutique studio with the intention of giving our clients as much individual attention as possible so to do this we keep our classes small. To ensure you have your place please reserve your spot with the online booking. You are able to reserve ahead as many classes as you have in your account. We have a 24hr cancellation policy. If your class or private session is cancelled with 24hrs notice there will be no charge, anything after 24hrs the class or private will be deducted from your account.
How do I put my name on the wait list for a class?
Just email email@example.com and we will add you to the waitlist for that class. If space becomes available we will email or call you as soon as possible.
How long are classes?
All classes are 55 minutes except Express classes which are is 45 minutes.
Due to class sizes we must be strict regarding our cancellation policy of 24hrs notice for all classes, privates and duets. All classes and appointments need to be cancelled or rescheduled with 24hrs notice otherwise the class or appointment will be deducted from your account. Please be sure to have an up to date email on file and check the box for reminders and notifications to ensure you receive email reminders for appointments. You can cancel your appointment through the online booking or by emailing firstname.lastname@example.org
If a class is full you are still welcome to add your name to the wait list by emailing email@example.com or come by to see if there is a cancellation. All wait listed clients will be notified by email that they have been added to the class.
All sales are final and we cannot offer refunds. All 5, and 10 class packages expire in 6 months unless otherwise specified.
For safety reason please notify instructor of any current or past injuries.
Please silence cell phones during class.
Please wear appropriate studio clothing and clean socks.